Privacy Policy

your privacy is a priority. This policy explains how we handle the personal and health information you provide to us for your kinesiology and active rehabilitation services.

1. Information You Provide to Us
To ensure your safe and effective care, we collect the information you provide, such as:

• Personal Details: Name, date of birth, contact information, and health insurance details.
• Health Information: Medical history, injury details, physician referrals, and ongoing feedback about your progress and condition.

2. How We Use Your Information
The information you provide is used strictly for:

• Assessing your injury and creating a personalized active rehab plan.
• Conducting your kinesiology sessions and tracking your recovery.
• Managing billing and invoicing for you or your insurance provider.

3. When We Share Your Information
We treat your information as confidential. We do not share it with third parties without your consent, except in the following specific circumstances necessary for your care:

• With Your Physician or Healthcare Team: To coordinate your treatment and provide progress reports.
• With Your Insurance Provider (e.g., ICBC, WorkSafeBC): To confirm eligibility and report on your treatment status as required by your claim.
• As Required by Law: In the event of a legal order, or to our regulatory college for mandatory professional practice reviews.

4. Your Consent
Your consent for us to use and share your information for the purposes above is implied when you provide us with your information to receive treatment. You may withdraw your consent at any time, with certain legal or contractual exceptions, by providing us with written notice.

5. Protecting Your Information
We safeguard your information with physical (e.g., locked filing cabinets), electronic (e.g., password-protected and encrypted files), and procedural measures.

6. Your Rights
You have the right to access the information we hold about you and to request corrections if needed. For any questions about your privacy or to exercise these rights, please contact us.

7. Contact Us
If you have any questions or concerns about our privacy practices, please contact Up Atheltics & Rehab:

Phone: (778) 926-0264
Email: nadia@dev.upathletics.ca

Medical Disclaimer

The medical information on this site is provided as an information resource only, and is not to be used or relied on for any diagnostic or treatment purposes. This information does not create any patient-physician relationship, and should not be used as a substitute for professional diagnosis and treatment.
Please consult your health care provider before making any health care decisions or for guidance about a specific medical condition. Up Athletics & Rehab expressly disclaims responsibility, and shall have no liability, for any damages, loss, injury, or liability whatsoever suffered as a result of your reliance on the information contained in this site.
By visiting this site you agree to the these terms and conditions, which may from time to time be changed or supplemented by Up Athletics & Rehab. If you do not agree to the foregoing terms and conditions, you should not enter this site.

Terms of Use

Please read these Terms of Use carefully before using our website or engaging our services.

1. No Medical Advice Online
The information provided on our website, including blogs or social media, is for general informational purposes only. It is not medical advice and does not replace a consultation with a qualified healthcare professional. You should not rely on this information to diagnose or treat a health problem.

2. Professional Services
Our kinesiology and active rehabilitation services are provided in-person, based on a one-on-one assessment. The techniques and exercises are prescribed specifically for you and your injury. You agree to follow instructions carefully and inform your kinesiologist immediately of any pain or discomfort during a session.

3. Cancellation Policy
We require a minimum of [e.g., 24 or 48] hours notice for appointment cancellations or rescheduling. Appointments cancelled with less than this notice may be subject to a cancellation fee.

4. Intellectual Property
All materials on our website (logos, text, exercise sheets, etc.) are the property of [Your Practice Name] and are protected by copyright. You may not use, copy, or distribute them without our express written permission.

5. Limitation of Liability
You acknowledge that participation in active rehabilitation involves some inherent risk. By participating, you agree that [Your Practice Name] and its kinesiologists are not liable for injuries sustained while performing exercises as instructed, except in cases of gross negligence.

6. Payments and Fees
You are responsible for any fees not covered by your extended health plan or third-party payer (e.g., ICBC, WorkSafeBC). Outstanding balances are due upon receipt.

7. Changes to Terms
We reserve the right to update these Terms of Use at any time. The updated version will be posted on our website with a revised “Last Updated” date.

8. Contact Us
If you have any questions about these Terms, please contact us at:

Phone: (778) 926-0264
Email: nadia@dev.upathletics.ca